Frequently Asked Questions

Quick, practical answers to the questions travelers ask most

Booking, Modifications, and Cancellations

You can apply by calling us, messaging us on WhatsApp, or sending an enquiry online.
Weโ€™ll ask you to provide:
  • Driving licence (UK or international)
  • Proof of address
  • Proof of income
  • ยฃ300 deposit
  • Fully comprehensive insurance before collection
Once these are checked, weโ€™ll confirm availability.
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No. We do not carry out credit checks.
This is not bank finance. Approval is based on your documents and affordability.
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You can reserve a car by calling us, messaging us on WhatsApp, or sending an online enquiry.
Once your documents are approved and the ยฃ300 deposit is paid, the car is reserved for you.
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No. This is a collection-only scheme.
The vehicle must be collected in person by the agreement holder.
No delivery and no third-party collection are permitted.
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Driver Eligibility, Documents, and Insurance

You must have fully comprehensive insurance in place before collecting the vehicle.
Insurance must remain active for the full duration of the agreement.
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Yes. Road tax is included for the duration of the Rent to Buy agreement.
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Yes. Servicing and MOT are included, helping you save money during the rental period.
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Yes. Every vehicle comes with a 1-year warranty, giving you peace of mind and a minimum saving of ยฃ500 compared to arranging this yourself.
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Pickup, Return and On-Road Support

All payments must be made weekly and in advance.
This keeps the agreement simple and transparent.
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Yes. After 36 weeks, you can change your vehicle.
There is a ยฃ300 administration fee, and a new agreement will be issued for the replacement vehicle.
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If all weekly payments have been made on time and the agreement terms are met, there are no hidden end fees and ownership transfers as agreed.
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This Rent to Buy scheme is available to customers:
  • Aged 22 or over
  • Living within 10 miles of Birmingham
  • Holding a valid driving licence (UK or international)
๐Ÿ‘‰ Apply now | Message us on WhatsApp
The 1-year warranty covers major mechanical failures of the engine and gearbox only.
The warranty does not cover:
  • Brakes
  • Tyres
  • Belts or pulleys
  • Clutch components
  • General wear and tear
Free servicing is included as part of the Rent to Buy agreement.
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Charges, Deposits and Damage Claims

Will I be charged a deposit or hold on my card?

A security hold may be placed depending on vehicle type and rental duration; the hold is released after inspection and return.

Report any damage immediately via the app or support. Damage fees depend on coverage selected.

Most rentals include unlimited mileage; specific vehicles or promotional rates may have limits. Fuel policy is displayed at booking.

Any post-rental charges (tolls, fines, damage, late fees) are itemized and billed to the payment method on file with an explanation provided.

Didnโ€™t Find Your Answer?

Our team is here to help

Phone number

+44 7766 030904

Email

info@rent2buymycar.co.uk

Live chat

Mon - Sun: 8 AM - 8 PM

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